Returns & Exchanges
At Bosphorus Fashion, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange any unworn items with tags attached within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all original tags and labels are intact to qualify for a full refund.
- 3.Ship the Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Receive Refund or Exchange
Once our quality control team inspects the returned items, your refund will be processed to your original payment method or your exchange will be shipped within 5-7 business days.